| Build up your organization |
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| Sunday, 16 March 2008 | |
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As we all know, to stay ahead of competitors, companies must constantly enhance the way they do business. But more performance-improvement programs fail than succeed. That's because many managers don't realize that sustainable improvement requires a commitment to learning. After all, how can organizations respond creatively to new challenges (shifts in customer preferences, market downturns) without first discovering something new--then altering the way they operate to reflect new insights? Without learning, companies repeat old practices, make cosmetic changes, and produce short-lived improvements.  * Solving problems systematically * Experimenting with new approaches to work * Learning from past experience * Learning from other companies and from customers * Transferring knowledge throughout your organization Woven into the fabric of your company's daily operations, these activities help your organization make enduring improvements that translate directly into measurable gains--including superior quality, better delivery, and increased market share |
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| Last Updated ( Monday, 30 June 2008 ) |
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